Jan Soochna Portal

The Jan Soochna Portal of Rajasthan, launched in 2019, offers citizens easy access to government information. It provides details on schemes, services, land records, and pensions without needing an RTI application, promoting transparency and convenience.

It is aligned with the "Public Accountability Act" proposed in the 2019 Budget, which holds government officers accountable for their actions.

Access the Jan Soochna Portal

• Open Your Web Browser: Launch your preferred web browser (e.g., Chrome, Firefox, Safari).
• Enter the URL: Type jansoochna.rajasthan.gov.in into the address bar and press Enter.

• Explore the Homepage: The homepage features a user-friendly interface with menu options for Complaints, Feedback, Schemes, and Departments. Navigate through these options to find the information or services you need.

Via Mobile App

• Download the App:
  • For Android Users: Visit the Google Play Store, search for "Jan Soochna Rajasthan," and tap 'Install.'
  • For iOS Users: Go to the App Store, search for "Jan Soochna Rajasthan," and tap 'Get.'
• Open the App: Once installed, open the app on your device.
• Navigate Features: Use the app’s menu to access various features including filing complaints, providing feedback, and accessing scheme details.

View the List of Schemes

• Step 1: Visit the Portal: Go to jansoochna.rajasthan.gov.in.
• Step 2: Click on 'Schemes': Select the 'Schemes' option from the homepage menu.

• Step 3: Browse the List:
  • Search: Use the search functionality to find specific schemes.
  • Details: Click on a scheme to view detailed information including eligibility criteria, benefits, and application procedures.

View the List of Departments

• Step 1: Go to the Portal: Visit Jan Soochna Portal, Rajasthan.
• Step 2: Click on 'Departments': Select the 'Departments' option on the homepage.

• Step 3: View the List: Department Details: Browse through the list to find detailed information about each department, including their functions and contact information.

Lodge a Complaint Online

• Step 1: Visit the Portal: Go to Jan Soochna Rajasthan Portal.
• Step 2: Click on 'File a Complaint': Locate and click on the 'File a Complaint' option in the top menu of the homepage.

• Step 3: Select 'Register Complaint': Click on “Register Complaint” to access the complaint registration form.
• Step 4: Fill Out the Form:
  • Personal Details: Provide your name, contact information, and address.
  • Complaint Details: Describe the issue you are facing in detail. Include any relevant information and attach supporting documents if available.
• Step 5: Submit the Form: Click the 'Submit' button to file your complaint.

How to Provide Feedback?

• Go to the Portal: Visit jansoochna.rajasthan.gov.in.
• Find the Feedback Option: Click on 'Feedback' on the homepage menu.

• Complete the Feedback Form:
  • Personal Information: Enter your name, email address, and contact number.
  • Feedback Details: Provide comments and suggestions about the portal’s services.
• Submit Your Feedback: Click on the 'Submit' button to record your feedback.

What is Jan Soochna Portal Rajasthan?

The Jan Soochna Portal is the first platform where information about all government schemes in each Ward or Panchayat is provided in one place.

It follows Section 4(2) of the Right to Information Act, 2005, which states that every public authority should make an effort to share as much information as possible with the public on a regular basis, using various methods like the internet.

This is meant to reduce the need for people to use the RTI Act to get information.

Benefits

• Enhanced Transparency: The portal adheres to Section 4(2) of the Right to Information (RTI) Act, ensuring that all governmental activities are openly shared with the public.
• Ease of Access: Citizens no longer need to submit formal requests or visit government offices to obtain information. The portal provides immediate and direct access.
• Increased Accountability: By making information readily available, the portal promotes greater accountability from government departments and agencies.
• Online Application Facility: Beneficiaries can apply for various schemes directly through the portal, streamlining the application process.

Eligibility Criteria

To apply for various schemes, applicants generally need to:

• Be a resident of Rajasthan.
• Meet specific criteria outlined for each scheme (e.g., income limits, age requirements).

Major Departments and Schemes

The Jan Soochna Portal integrates information from various key departments, including:

• Department of Social Justice and Empowerment
• School Education Department
• Higher and Technical Education
• Medical, Health and Family Welfare
• Panchayati Raj and Rural Development
• Labor Department
• Women and Child Development
• Agriculture Department
• Rajasthan State Transport Corporation
• Department of Industry

Notable Schemes

• Public Distribution System (Ration):
  Citizens can access information about their ration card, ration shop, approved NFSA beneficiaries, and area-wise ration cardholders.
• Rajasthan Farmers Loan Waiver Scheme 2019:
  Details about your loan waiver, area-wise loan waivers, and social audit information are available.
• Palanhar Scheme:
  You can check the status of your application, review eligibility rules, and get area-wise beneficiary details for the Palanhar scheme.
• Swachh Bharat Mission (SBM):
  Information about area-wise sanitation (toilet) beneficiaries is accessible.
• eMitra Kiosks:
  Citizens can find details about eMitra kiosks in their area, application status, and the eMitra rate list.
• e-Panchayat:
  Information related to work progress, Panchayat budgets, and profiles can be viewed on the portal.
• Social Security Pension:
  Find eligibility rules for social security pensions, your pension details, and area-wise pension beneficiaries.
• Labour Card Holders:
  Access details about labour cardholders, employers, and your own labour card information.
• Mahatma Gandhi NREGA Workers:
  Information such as work completion reports, progress, active job card holder reports, and filled muster rolls is available.
• Especially-Abled People:
  The portal provides details about UDID registration status, eligibility, and schemes for especially-abled individuals.

• Shala Darpan (Education):
  Get information on school profiles, contact details, area-wise school data, and enrolment numbers.
• Short-Term Farmer Loan Information:
  Citizens can view details about short-term crop loans, including bank, branch, and PACS-wise information.
• Mining and DMFT Information:
  Learn about your mining activities, area-wise mine details, and DMFT (District Mineral Foundation Trust) information.
• Ayushman Bharat-Mahatma Gandhi Rajasthan Swasthya Beema Yojana:
  Information about beneficiaries, package codes, amounts, and transaction dates under this health insurance scheme is available on the portal.

Frequently Asked Questions (FAQs)

Here are some FAQs related to the Jan Soochna Portal Rajasthan: